The Medallion program offers a higher level of service to our most loyal customers. This program caters to the larger physician offices, clinics, and hospitals - over 9,000 of these types of organizations are currently taking advantage of this program.
The Medallion Program offers exclusive customer service from our most experienced and knowledgeable sales executives. Our goal is to provide you with the best solutions for your specific billing, coding, benchmarking and compliance needs.
As a Medallion customer, you earn the following benefits:
- A dedicated account executive.
Call on your account executive at any business hour with your product
and pricing questions. Our account executives work closely with technical
editors and software developers to make sure you get the best products
for your health care information needs.
- A team
of customer service representatives. Premier customer service representatives
can help you place orders, check on deliveries, and answer invoicing
questions.
- An
e-products specialist. An assigned e-rep with in-depth understanding
of technical offerings will help you best fill your electronic needs.
- An
order consolidation online application. The web based order
consolidation tool is a great application for Medallion and Gold Medallion
customers who act as order administrators, including purchasing agents,
department directors/managers, supervisors or any other customers in
an order consolidation role. The Ingenix web based order consolidation
tool allows order administrators to consolidate purchases by setting
deadlines and spending limits (limit does not include shipping charges
or any applicable tax), automatically set reminders for users to submit
their orders for pre-approval, review, approve or further request approval
from others as needed - all online. To review the order consolidation
application in further detail, access the online DEMO.
- Exclusive alerts for online specials. Take advantage of can't-miss offers
from our complete line of coding, billing, compliance, and benchmarking
products.
For more information
on how you can take advantage of the
Medallion program, please call 1.800.678.8398.
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